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Digitized Solutions for Seamless Cemetery Management

Managing the various aspects of your cemetery operations is crucial for providing top-tier service to your clients.

Byond’s digital administration and grounds management tools for cemeteries empower you to handle everything from inventory and records management to scheduling and task coordination with ease.

 

Burial Management

Managing burials efficiently and with respect is a core function of cemetery operations. Byond’s burials management tools ensure that every aspect of the burial process is handled with care and precision.

  • Burial Scheduling: Easily schedule and manage burial services, ensuring that all arrangements are made with the utmost respect and efficiency.
  • Plot Management: Track and manage burial plots, ensuring that each is assigned and maintained accurately, giving you confidence in your records and operations.
  • Generate Documentation: Prepare and issue all necessary burial documentation, including burial orders, labels, and paperwork. 
  • Create Work Orders for Burials: Efficiently manage burial activities by creating detailed work orders and checklists. Grounds staff are able to access this via their mobile device.
Records Management

Accurate record-keeping is essential for smooth operations. Byond’s records management tools ensure that accurate information is always at your fingertips.

  • Deceased Records Management: Maintain detailed records of all deceased individuals, ensuring that their information is accurately documented and easily retrievable.
  • Ownership Records: Accurately manage and maintain all records related to ownership and interment including details of interment and tenure.
  • Document Storage and Retrieval: Store all operational documents digitally, ensuring they are secure and easily accessible when needed.
Plot Management

Efficient inventory management ensures that your cemetery or funeral home is well-prepared to meet client needs. 

  • Cemetery Mapping: Being able to visualize your cemetery's layout in detail, including available and sold plots, helps in making informed decisions about space usage, planning, service delivery and grounds management.
  • Manage and Record Plot Inventory: Keep detailed records of plot inventory, including location, type, capacity, and dimensions. Customizable to your unique needs.
  • View Stock Levels and Availability: Access real-time information on plot availability to make informed decisions quickly.
Grounds and Memorial Management

Maintaining the grounds of your cemetery is crucial for providing a peaceful and respectful environment. Byond’s grounds management tools help you ensure that all maintenance tasks are completed efficiently and with care.

  • Work Order Management: Create and track work orders for various tasks, ensuring that they are completed on time and to the required standard.
  • Memorial Management: Easily manage installation of, and changes to, memorials, ensuring that they are carried out in accordance with family wishes and to the highest standards.
  • Grounds Management Task Coordination: Assign and track grounds maintenance tasks for your staff, ensuring that all work is completed efficiently and on schedule.
  • Mason Permits: Enable online permit applications for memorials. Edit, reject, issue, cancel or complete permits through the platform.
Care and Floral Programs

Providing care and memorial services long after a family has farewelled a loved one is an important part of your operations. Byond’s tools make it easy to manage care and floral programs with compassion and efficiency.

  • Floral Program Management: Organize and manage floral tributes and care programs, ensuring that each client’s wishes are honored. Create and track work orders to ensure tasks are completed efficiently and with care.
  • Care Programs: Offer annual and perpetual care programs, providing families with peace of mind that their loved ones are being remembered.
Complaints Management

Handling complaints with care and diligence is crucial for maintaining client trust and satisfaction. Byond’s complaints management tools help you resolve issues quickly while maintaining compassionate communication.

  • Complaint Tracking: Keep detailed records of all complaints, ensuring that each one is documented, tracked, and addressed in a timely manner.
  • Reporting: Generate reports on complaint trends and resolution effectiveness, helping you identify areas for improvement and enhancing overall service quality.