Implementing an Efficient, Complete, Cemetery Management System at Flushing Cemetery
The team at Flushing Cemetery knew they had to change their soon-to-be obsolete operating system, so when the time came, they made the conscious decision to also change how they were going to use it. By adopting a complete cemetery management system, Flushing Cemetery can now take a burial and, from start to finish, do […]
Managing a Seamless Software Transition at Newton Cemetery & Arboretum
When faced with the impending retirement of their legacy software system, Newton Cemetery & Arboretum sourced a new solution that has enabled them to improve efficiency, minimize downtime, and explore new opportunities. The ‘Unique Beauty’ of Newton Cemetery & Arboretum Newton Cemetery & Arboretum is a private, non-profit organization serving the needs of all faiths […]
Adopting a Customer First Strategy to Aid Expansion
GreenAcres, as it is known today, has been in existence for four years, initiated as part of an investment by its parent company, Darwin, who recognised that there was the need for a more customer-focused approach to the bereavement sector and death care. GreenAcres provides a natural, modern alternative to the traditional funeral and ongoing […]
“Why Haven’t We Asked for That Before?” How Technology Helps Forest Lawn Cemetery in Buffalo, NY
Joseph Dispenza would be the first to admit that even the cemetery he oversees was a bit slow to implement technology. “We were like Blockbuster Video; we felt, ‘This is working, why do we need to do more?’” says Dispenza, president of Forest Lawn Cemetery and Crematory Group in Buffalo, NY. “We waited for technology […]
Where Memories Live Forever: Ferncliff Uses Technology to Streamline Processes
When Ferncliff Cemetery, a non-profit and non-sectarian cemetery in Hartsdale, NY, was founded in 1902, it was probably impossible to imagine what life would look like some 120 years later. It’s likely the founders of the cemetery would have never envisioned technology playing such a role in day-to-day business. Still, Ferncliff, located about a half-hour […]
How Digital Mapping Became an Essential Tool for Northern Metropolitan Cemeteries
James Meyrick, Chief Information Officer (CIO) for Northern Metropolitan Cemeteries (NMC), is passionate about implementing innovative technology solutions to create excellent customer experiences across their five cemeteries in NSW. For NMC, James tells us that digital mapping has gone from a ‘nice to have’ feature to an essential cemetery feature in a little over five years. […]
Reimagining Records at Carr Villa Memorial Park
Established in 1905, Carr Villa Memorial Park (CV) is the main cemetery servicing the Launceston area in Tasmania. With the addition of an on-site crematorium, the first cremation took place in 1939; CV now facilitates a variety of burial offerings. From a lawn cemetery and a monumental cemetery to a limited monumental section, as well […]
Keeping Local Stories Alive at Gordon Cemetery
As Australians, we’re searching for both our individual and national identities. By looking into our past, we discover the characters our national stories are built on; finding out how they lived, and what they achieved. The local Gordon Cemetery is a great place to start your discovery. Beyond the Graveyard Depending on your outlook, a […]
