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In Conversation with Barbara Terry

Webinar titled 'A Spotlight on Barbara Terry: Canterbury Memorial Gardens and Crematorium.' The image shows Barbara Terry, a woman with short red hair wearing a dark blazer, smiling while standing outdoors and speaking to an older man.

Barbara Terry talks about the aftermath of the 2011 Christchurch earthquake, Canterbury & Harewood Memorial Gardens and Crematoriums, and the importance of resilience for death care professionals.

Death Care, Now and Tomorrow

Night sky filled with stars and streaks of light from distant shooting stars, with soft clouds illuminated by the last light of sunset near the horizon.

The death care industry has undergone significant changes in recent years, and as we in the industry are aware, everything is evolving at a rapid rate. Indeed, the industry, which for decades had been notoriously difficult to disrupt with new technologies, is now rapidly transforming under the pressure exerted by the COVID-19 pandemic and other […]

Death Care Industry Panel Discussion 2022

Webinar titled 'Death Care Industry Panel Discussion 2022' featuring Helen Callanan, Michael Robertson, Adrienne Ryan, and Elham Day. The image shows a close-up of olive tree branches against a soft, blurred background."

2022 marks the tenth year of the Dying to Know Day campaign. An initiative of The Groundswell Project, Dying to Know Day is an annual campaign seeking to reshape how Australians approach death, dying and end of life planning.

Changing Consumer Attitudes to Death

Landscape at sunset showing a dirt path leading to a wooden signpost in the middle of a natural, bushy area with hills in the background. The sky is painted in soft pastel colors as the sun sets over the distant water horizon.

The death care profession has faced an overwhelming amount of pressure since the start of the pandemic in 2020. The increased death rate, coupled with government lockdowns and restrictions, has meant that the role of the death care professionals has changed considerably over the last two years. One-on-one interaction has decreased in favor of online […]

How Might We Reimagine the Future of Death Care?

Webinar titled 'How might we reimagine the future of death care? Redesigning Death Care Conference 2022.' The image shows a dark night sky filled with stars over a snowy landscape with silhouetted trees along the horizon.

Dr Hannah Gould, Cultural Anthropologist from the DeathTech Research Team talks to us about the inaugural Redesigning Deathcare Conference held in October 2022.

The conference aims to bridge the divide between research and practice at the end of life and death, through dynamic conversations about the challenges facing death care and how to build a better system.

Thinking Ahead: Why Cemeteries Should Be Marketing Preneed

Photograph of a cemetery at sunrise, with rows of gravestones shaded by trees and the soft morning light filtering through the mist, creating a peaceful and serene atmosphere.

Preneed has always been a marketing buzzword for funeral homes, but it can be just as profitable for cemeteries as well. While many people shy away from considering their final resting place, cemeteries have an amazing opportunity to share the benefits of their offerings. By making existing customers familiar with the surroundings, amenities and services […]

Your Future is in the Clouds: OpusXenta Software Connects Suppliers with Seamless Service

Photograph of a bright blue sky with scattered white clouds, with the sun partially visible in the top left corner, creating a soft glow

The clouds in the sky are distant, vast, epic, and have power we cannot see. That’s actually a perfect analogy for how cloud computing works. Cloud computing is always available—essentially on-demand computer system resources, especially data storage, emails, and computing power. Most major businesses and industries now utilize some sort of cloud computing—even though it […]

Finding Families: How Cemeteries Can Aid in Genealogy Searches

Close-up of the word 'genealogy' in a dictionary, with phonetic markers separating the syllables and surrounding text blurred for emphasis.

Searching for long-lost—or even until-now-unknown—relatives is nothing new. When European immigrants made their way to the United States in the late 19th and early 20th centuries, genealogy was a way for them to prove their social status. As decades wore on, more and more people became interested in becoming ancestral detectives, of sorts—learning not only […]

Adopting a Customer First Strategy to Aid Expansion

Photograph of a building at Green Acres Cemeteries and Memorial Parks, featuring a wooden exterior with hanging baskets of pink and yellow flowers. The building is set against a backdrop of green trees and an open landscape.

GreenAcres, as it is known today, has been in existence for four years, initiated as part of an investment by its parent company, Darwin, who recognised that there was the need for a more customer-focused approach to the bereavement sector and death care. GreenAcres provides a natural, modern alternative to the traditional funeral and ongoing […]